As a leader, communication skills rank near the top of our
list of important skills. Because of their importance, these skills are
talked about and written about a lot and much training takes place every
day to help improve these important skills.
One of the reasons communication is difficult is that not everyone
communicates in the same way, with the same tendencies or styles. This
isn’t news; you already knew that.
The existence of these style or tendency differences hasn’t been lost on
the assessment, training, and learning communities over the past 50
years. There are a wide number of effective and useful tools that
provide assessment takers with acronyms, colors, letters, animals, or
other designations to identify their personality and communication style.
These assessments are popular training tools – After all, who doesn’t
want to know more about themselves and why they behave and communicate in
certain ways?
The problem with these activities doesn’t lie with the assessments
themselves. While they have different strengths and weaknesses, any of
them can add real value for individuals, leaders, and
organizations. The problem lies in the focus of the application of
these assessments. At best, they are employed to be all about the
individual and their self-awareness. At worst, they are used as fun
time fillers and seem almost like black magic to the participants (e.g.
how could that assessment peg me so well?).
Where does all of this leave a leader in regards to understanding and
using these assessments to become a better communicator?
Let’s start from the beginning – For real communication to take place,
one must send a message in a way that it can be (and is) received
effectively by the other person. When we remember this basic starting
point, we have the basis to understand the biggest value in communication
and personality style assessments.
Whatever tool/assessment you use, the greatest value comes not in
understanding your own tendencies, though that is helpful. The
greatest value comes from understanding the various styles well enough
that you notice them in others, so that you can communicate with them in
a way that makes it easier for your message to get received.
If you haven’t taken an
assessment of this type (or haven’t in a long time) I recommend starting
with the free
version of our assessment. (There is an opportunity to upgrade to a
more complete and detailed assessment and even get coaching if you
choose.)
If you don’t have access to training for yourself or your team to use
these tools to accelerate communication success, you can start here.
Whatever your first step, take one. Take action today to learn more
about how others communicate, so that you have a better chance of getting
your message received.
Kevin Eikenberry
Chief Potential Officer
The Kevin Eikenberry Group
p.s. Get insights into how you're communicating and how to
do it more effectively in under 10 minutes. Learn more here.
|
In no more than 10 minutes, you’ll
have a better understanding of why you communicate the way you do and
insights into how you can communicate with others more effectively. Learn
more here!
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