Thursday, September 12, 2013

The six most important business lessons

 

The Six Most Important Business Lessons From All of History



A few years ago, I decided to explore the outer limits of information overload. I decided to read the Encyclopedia Britannica from cover to cover.
There were several reasons for this: First, my dad read the encyclopedia when I was a kid. Second, I love the notion of climbing mountains, but hate cold weather and lack of oxygen, so I figured this could serve as my intellectual Mount Everest. And third, it was my job. I had landed a contract to write a book about my quest. (The book is called The Know-It-All).
It was a strange and fascinating 18-month experience. Yes, painful at times, especially for those around me (my wife started to fine me one dollar for every irrelevant fact). Yes, I’ve forgotten most of what I read.
But still, I loved my 33,000-page experiment in extreme learning. Here I present some of my favorite business lessons from all of history:
1) Engage in Strategic Chutzpah
Barely any of the historical figures I read about got their big break while staying at home in their drawing rooms. They were bold. They got out. One of my favorite networking stories involves the poet Langston Hughes when he was a busboy at a hotel in Washington D.C. While in the dining room, he slipped three of his poems beside the dinner plate of established poet Vachel Lindsay. The next day, newspapers announced Lindsay had discovered a busboy poet. Hughes refused to let his dreams be deferred. In other words, he was ballsy. He engaged in strategic chutzpah (a phrase I will write about in more depth in a future column).
2) Take Ideas from Far Outside Your Field
For much of his life, Isaac Newton was a respected scientist with the then-traditional mechanistic view: the universe worked much like billiard balls colliding.
But in the 1670s, he became obsessed with occult books about alchemy and magic. He read about substances having mysterious sympathies and antipathies towards one another, forces that could affect something even without touching it.
His fellow scientists were likely concerned about his sanity. But these occult books allowed Newton to take an intellectual leap. This was his real apple. The idea of magical forces inspired him to envision forces of attraction that worked at a distance. It was a breakthrough that led to his theory of universal gravity.
Bill Gates famously takes a reading vacation where he devours books on wildly different topics to see what ideas percolate. Be bold. Be like Gates and Newton: Read far outside your field.
3) Keep Presentations Short
Consider the Gettysburg Address. Despite being president of the United States, Lincoln wasn’t the featured speaker that day. The big attraction was a two-hour speech by Edward Everett, a former Massachusetts congressman and president of Harvard, who was considered the greatest orator of his time.
Poor Everett. He probably spent weeks working on his speech, tweaking it, trying it out on his wife. On the big day, he went up to the podium, gesticulated and exhorted for two straight hours, mopping his brow, finishing with a big rhetorical flourish. Then Lincoln goes up to the podium. Two minutes later, Lincoln steps down and Everett is a historical footnote, some guy who yammered on before the Gettysburg Address.
Two hours versus two minutes.
I’m a huge fan of in-depth analysis, but I find it works better in books or conversations. For live presentations, I prefer the TED-approved 20 minutes or less.
4) Embrace Rejection
Well, if not embrace it, at least expect it. History is overflowing with lifelong rejectees who persevered until they got that single yes. To give just one example: Chester Carlson, the inventor of the Xerox machine, was turned down by more than 20 companies before he finally sold his idea.
5) Being First Is Overrated
This is a lesson I don’t like. I value originality, perhaps fetishize it. But the truth is, you don’t always have to be first. You just have to be better.
Perhaps you think, as I did, that Hydrox was a lame ripoff of Oreos. Actually, Hydrox debuted in 1908 (it’s named for Hydrogen and Oxygen). In 1912, the National Biscuit Company tried their own version. It was sweeter (never underestimate Americans love of sugar). As you know, Hydrox became the MySpace and Oreo turned into the Facebook.
6) Adapt or Die
The word “pivot” may be trendy, but companies have been pivoting for centuries. Thomas Welch was a 19th-century minister who avidly opposed alcohol. In the 1860s, he created a pasteurized grape juice and called it “Dr. Welch’s Unfermented Wine.” He wanted churches to use it in communion. It flopped.
A few years later, Welch’s son took over and abandoned the fake wine idea. He instead marketed the juice as, well, juice. A tasty and refreshing treat. And that is why, today, my sons love their juice boxes, despite their father’s insistence that it’s basically tooth-rotting sugar water.
The Britannica itself has had to adapt. In 2012, they stopped printing those lovely leatherish volumes and went fully online. They’ve been eclipsed by Wikipedia in terms of page views. But I hope they’ll have the tenacity of Chester Carlson and hang in there.
Be sure to click 'Follow' if you want to read more columns from A.J. Jacobs. He is the author of the New York Times bestsellers "The Year of Living Biblically" and "Drop Dead Healthy." His website is ajjacobs.com, his twitter is @ajjacobs and his email is ajjacobs1@gmail.com
Photo: Courtesy of AJ Jacobs




Alan Russell



  • Flag and HideMark Imhof
    Mark Imhof
    Owner/Founder at Mark Imhof CPA CIA MBA LLC
    #5 reminds me of a joke where a lion was chasing two men who were barefoot. The one man stopped to put on some shoes to which the other man questioned, "why would you stop and allow the lion to catch up?" The man who just finished putting on his shoes stated, "I don't have to be faster than the lion, I just have to be faster than you and he sped off."
    21 hours ago
    2 Replies
    Alan Russell
    
    
    
    
  • Flag and HidePramod Kumar Srivastava
    Pramod Kumar Srivastava
    Consultant-CEO, Trusted Leadership Advisor & Global Citizen
    May be we can add: A Promise is a Promise. No long contracts,no legal teams. On words, business was transacted. Values were part and parcel of business.
    21 hours ago
    2 Replies
    Alan Russell
    
    
    
    
    • Flag and HideSteven M.
      Steven M.
      SMB Enterprise Sales | High Tech Sales | Market Development | Sales Enablement | Productivity | Social
      Pramod Kumar Srivastava and Shane, you bot hit the nail on the head. Every successful team/group/business I've been a part of has had strong values and integrity. Those that were lacking floundered and withered.
      4 minutes ago
    • Flag and HideShane Driscoll
      Shane Driscoll
      Business Development, Relationship Management, Value & Solution Selling Professional, and Information Addict
      YES! There is a time and place for legalities, but we operate in a world utterly, and pathetically dependent on them today. The assumption that everyone operates without integrity hurts everyone.
      21 hours ago
  • Flag and HideHugo Stephens
    Hugo Stephens
    Partner at DWF
    I like the article but would reduce the points to three: have the courage to pursue your idea, keep at it as persistence pays and ignore rejection until you get to YES
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideMyra C. Allen, MBA
    Myra C. Allen, MBA
    Office Manager/HR/Executive Administrative Assistant
    Excellent article. The two items I particular stood out for me were: 3) Keep Presentations Short and 4) Embrace Rejection. I always like to shoot from the hip and cut to the chase. We all have very busy lifes and time is very value. I believe if you do this, as well as know your audience. You may get what you want quicker. We all don't enjoy to be rejected however, use this to re-evaluate your approach. There is always a better way and room for improvement. Just my thoughts on the matter.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideConnie Huffa
    Connie Huffa
    Fearless Product Development & Innovations Magician l Sourcing Guru & 3D Knitting Expert
    Terrific article, much of it hits home. I giggled at your line about how painful it was to have all this bottled up information, that was annoying to everyone around you. I grew up across the street from the Phila. public library - the only place with air conditioning in a muggy hot city. I read shelves of books every summer, including several brands of encyclopedias. #2 on your list is what I have my kids do for our family vacation - detox from ALL electronics, read real books on anything they want, and talk. The rest of your points are also home runs, but this one brought back memories I'd long forgotten and the one I'd recommend the most to my colleagues suffering from information overload - focus, deep thought, and one book at a time.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideAnita Tricker
    Anita Tricker
    Sales Support Business Analyst at Riverbed Technology
    I liked all of the points made in this article but in particular 4, 5 and 6 resonated with me, I have found all 3 to be powerful career and business lessons. I grew up with my nose in the Encyclopedia Britannica, I didn’t read them all cover to cover but I did love those books!
    23 hours ago
    Dan H., Jaison J. Raju, Greg S., +1
    Alan Russell
    
    
    
    
  • Flag and HideMike Clark
    Mike Clark
    Business Designer & Architect
    The other aspect is never stop learning and do not wait for others to teach you. Leonardo da-vinci was completely self taught, but yet was able to create so many things which were ahead of there time. Stick to your principles is also important. When Brunel created the great western railway,his goal was flat, to ensure speed. If this involved building bridges and tunnels, then so be it. Which linked to his other goal, the customer. The customer was at the heart of the railway and influenced much of the design.
    21 hours ago
    1 Reply
    Alan Russell
    
    
    
    
    • Flag and HideDan H.
      Dan H.
      sel;f employed at Dan Holmes Services
      thanks Mike Clark- key word(and this is where so many put the cart before the horse) is CUSTOMER! Service to the customer is what wins...
      13 minutes ago
  • Flag and HideMichelle Walker, MPA
    Michelle Walker, MPA
    Human Resource Assistant at United States Department of Defense
    Great article and inspiring. It was just the "pick-me-up" I needed!
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideTim Cornes
    Tim Cornes
    Experienced managing director & business leader actively seeking a challenging new senior leadership role
    I liked this article as well, but like Hugo I would say, Embrace and lead change, Learn from your mistakes and others, know when to transmit and when to receive!! Happy being second, not sure Sir Alex Ferguson would agree with that!!
    21 hours ago
    1 Reply
    Alan Russell
    
    
    
    
    • Flag and HideKristina Anna Petrakova
      Kristina Anna Petrakova
      Service Desk Representative na Xerox - Global Delivery Centre East
      "We like being second because that forces us to try harder"...as states the famous slogan of the famous car rental company :)
      17 hours ago
  • Flag and Hidemadan gupta
    madan gupta
    To Increase Sale , Productivity & Profitability of a Declining Company
    LIKE THE ARTICLE
    21 hours ago
    Dan H. and A.J. Jacobs
    Alan Russell
    
    
    
    
  • Flag and HideJohn Browne
    John Browne
    Enterprise Business Development Manager at Harte-Hanks, Inc.
    Great article. Thanks
    21 hours ago
    Dan H. and A.J. Jacobs
    Alan Russell
    
    
    
    
  • Flag and HideMarsalis Long
    Marsalis Long
    Staff Accountant at ARAMARK
    Really enjoyed this article
    21 hours ago
    Dan H.
    Alan Russell
    
    
    
    
  • Flag and HideLeena Stride
    Leena Stride
    Business Consultant & Online Writer/Editor
    I found the article extremely inspiring, concise and relevant with all five points being important.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideRudraksh Soni
    Rudraksh Soni
    Bachelor in Business Administration
    Found the article learning and inspiring!
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideMaureen Peters Gittelman
    Maureen Peters Gittelman
    Leadership Development | Program Management | Eleanor Roosevelt Leadership Center | Life Coach | Pilates Enthusiast
    This is great! Thanks for sharing.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideSheralynn J. Sloan
    Sheralynn J. Sloan
    Manager, Technical Training at Philips
    Thanks for sharing. All six items are things that we tend to forget, but need to remember more often.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HidePatrick LeCluyse
    Patrick LeCluyse
    Corporate Securities Representative-Pimco Mutual Funds at DST Systems
    6 great reminders that indeed history repeats itself. Thanks
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideSrinivasan Seetharaman
    Srinivasan Seetharaman
    Director at Venkat Automation Pvt Ltd
    I like this statement.."you don’t always have to be first. You just have to be better." - True!
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HideBhavya Raizada
    Bhavya Raizada
    Six Sigma Green Belt certified IMBA
    Great article.....thank you for sharing.
    21 hours ago
    Alan Russell
    
    
    
    
  • Flag and HidePeter W. L. Biesheuvel
    Peter W. L. Biesheuvel
    Sales and Operations Manager at Calmont Group/Volvo Truck Centre Ltd.
    "Embrace rejection" - sales 101, every rejection brings you one step closer to the acceptance (deal). Great article!
    21 hours ago
    Alan Russell
    
    
    
    
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