The Myth of Averages Denies Onlyness- Thanks Nilofer

Updates from Nilofer Merchant The Myth of Average Denies Onlyness By Nilofer Merchant on Jul 08, 2013 05:47 pm Many years ago, the AirForce was designing the cockpit for “the average” pilot. As they rolled out better and better technology, performance was not improving. First they blamed the technology, and then the leaders involved. And, then they thought to blame the users, the pilots. Blaming and shaming fixed nothing.  Finally, they got curious enough to do actual research. In doing so, they realized something most of us intuitively know — there is no such thing as “average”. By rethinking the problem, they figured out that by designing for “the average”, they were hurting everyone. Designing on average destroys talent. First, it makes your talent a liability because those that are gifted get bored by not being able to offer what they actually can, and thus underperform (given their capabilities). Second, people who are weak at certain things that are being measured are not seen for their (actual) perspectives and strengths. By eliminating the idea of “average” the Air Force changed and they changed how cockpits were designed (with things like movable seats that we take for granted in cars today). And, by eliminating the idea of average, they unlocked the human potential of many pilots and improved the performance overall. Today, there are many institutional constructs — like education curriculum or job descriptions — that are designed for the equivalent of “average”. In other words, we use a singular, rigid solution that treats people simply when, in actuality, humans are rich. Rigid solutions are designed for people to fit in rather than celebrating how they can stand out, and quite possibly do something extraordinary. It’s not that everyone will, but that anyone can and “average” denies this fundamental truth. This TED talk by Todd Rose (pictured to the right) is one worth watching. Once a high school drop out and now a Harvard professor, he speaks to the topic of educational reform, but I think if you look at it with a little squinting, you’ll see that the talk is more broadly about how do we fundamentally re*imagine our institutions to enable individual potential. I agree with his notion that we need reform, but I suggest we do it more broadly than education. I suggest we redesign and build institutions to celebrate onlyness. Using his words, I believe “We can do this. And it’s time we demand it.” Booyah. The post The Myth of Average Denies Onlyness appeared first on Nilofer Merchant. Read in browser » More to read: Thoughts on Career & Longevity seen through Mitch Joel’s New Book, Ctrl Alt Del Putting the Power of Connection to Work Why You Should Let a 5-Year Old Design Your Next Product Oprah. Oprah. Oprah. 3 Ways To Fuel Your Own Growth Friend on Facebook Follow on Twitter Forward to a Friend   Contents: ·         The Myth of Average Denies Onlyness   About Nilofer... Nilofer Merchant has gone from admin to CEO to board member of a NASDAQ-traded company along her 20 year career, gathering monikers such as "the Jane Bond of Innovation" along the way for her ability to guide companies through impossible odds...

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