5 Questions to Eliminate Entitlement Thinking
Posted by Kristin Lindeen on February 11, 2013
Entitlement thinking … it’s not
necessarily a new phenomenon, and yet, it seems to be running rampant in our
society. Or, to be more precise, in me.
I’m
shocked at how often I find myself succumbing to the temptation to wallow in a
victim mindset. Why? Because I was raised in a family that taught me to avoid
it, and I work for a company that teaches others how to recognize and run from
it! This shows just how easy it is to fall into the trap of entitlement—and just
how needed The Question Behind the Question
(QBQ) is, since it’s a tool that helps us eliminate entitlement
thinking by asking better questions.
Let me share some examples of lousy questions
from my life recently:“When is someone going to teach me how to use WordPress?”
“Why don’t the 10 sit-ups a week I do make any difference?”
“Who’s going to step up to mentor me in this phase of life?”
Instead of challenging myself to takes risks, plunge ahead, seek
help, or enjoy life, these questions, all in their own way, lead me to victim
and entitlement thinking. And away from personal accountability.
Here are five quick QBQs to eliminate entitlement thinking:
- What can I do to express gratitude?
- How can I invest in myself?
- How can I better serve those around me?
- What can I change about myself to be more effective?
- How can I make sure I’m invaluable in my place of work?
Questions for discussion:
What victim oriented questions have I been asking lately?
Where has entitlement thinking crept into my life?
Please share your comments below! Thank you!
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I have used QBQ like thinking before QBQ, but what John has done with his books has made the story easy to read, understand and apply. I highly recommend this for old and young.
This is the type of thinking that would make a difference in our United State Government. Making a difference, one person at a time.
The second issue was arrogance. The Owner believed that we owned the market and that no matter what we charged for the product that they would buy from us because of name recoginition and history, this attitude saw sales continually drop for 7 years in a row. How do you motivate sales people to sale at the highest price with a product that is no different than the competition? Does not work.
When anything went wrong the Owner was always looking for someone to blame, which in return would allow him to fire them, all this did was create fear and lack of decision making by people in responsible positions because of the fear of making the wrong decision which in turn would result is drastic consequences.
I have seen all of these first hand and unfortunately the results that they cause and have seen a very vibrant, well respected company go down the tubes becuase of these three attitudes.