Innovators have a new dilemma. While it is cheaper than ever to achieve
problem/solution fit, the rate of change makes it expensive and
difficult to maintain
product/market fit.
Companies need to do more than just apply Lean Startup concepts, they need a
holistic focus on three key areas:
1. Lean Startup
2. Business Model Innovation
3. Continuous Delivery
The Dangers of a Myopic Approach
Though leveraging all three at once may seem overwhelming, those who do so
can thrive in extreme uncertainty. To see why, let’s start by breaking down the
dangers of only focusing on one of these key ingredients.
Lean Startup Alone
Lean Startup has gone viral. I heard Marc Andressen say, “It’s like we
discovered the theory of relativity,” while being interviewed by Eric Ries last
winter. Unfortunately people are running with Lean Startup in ways that at best
are local experiments and at worst destructive to an organization. Lean Startup
is powerful stuff, but by itself it does not address how you retain
product/market fit or deliver stable, scalable software to the customer.
Business Model Innovation Only
At the same time, the days of a static business model, with an organization
structured like a factory to execute on the model, are long gone. Today,
Business Model Innovation is crucial for any business to survive. CEO’s need to
be constantly creating, testing and modifying business models. Unfortunately
much of this work occurs in a vacuum that is completely decoupled from the
delivery of the product. Worst yet, without Lean Startup to validate/invalidate
the risky assumptions in your business model it becomes nothing but an
interesting thought exercise.
Continuous Delivery By Itself
The emergence of Continuous Delivery is a game changer. We are standing on
the shoulders of Extreme Programming and Open Source giants as we can now safely
increase speed to customer with our software. Unfortunately these efforts often
originate in IT Departments and do not address the inputs for creating customer
value. By itself, Continuous Delivery has merely given you a way to deliver
waste faster.
Lean Startup + Continuous Delivery
Lean Startup + Continuous Delivery is a powerful combination. Not only can
you rapidly design tests to learn but you have the software capabilities to do
it in a well designed, scalable manner. However with the absence of Business
Model Innovation, you have little hope of taking advantage of the revenue
generating opportunities. You’ll pivot in and out of product/market fit if you
fail to leverage it with an innovative business model.
Lean Startup + Business Model Innovation
Lean Startup + Business Model Innovation is another powerful combination. Not
only are you rapidly designing business models but you are systematically
validating/invalidating them through Lean Startup experiments. Unfortunately
without Continuous Delivery, you’re chances of scaling it and remaining
responsive to customer’s changing needs are slim. Organizations that do not
address their delivery streams end up experimenting outside of their release
cycles. This is manageable for a time, but will not work well after you need to
iterate product quickly.
Business Model Innovation + Continuous Delivery
Business Model Innovation + Continuous Delivery is an interesting
combination, yet I wonder that it can really exist in practice without some
element of Lean Startup. Essentially you’ve coupled your Business Model
Innovation efforts directly to your customer without validating/invalidating
risky assumptions. While you could rely on the customers to validate those for
you at an aggregate level, that’s an amount of risk I doubt you’ll want to
incur.
The Power of a Holistic Approach
This brings us back to Lean Startup + Business Model Innovation + Continuous
Delivery. The combination of all three disciplines gives you an API for thriving
in extreme uncertainty. You can create new business models, rapidly
validate/invalidate the risky assumptions and deliver value to your customers in
a quick and scalable manner. I would not go so far as stating you will be
invincible with this combination, but you will be extremely hard to beat.
If you focus on all three of these key areas, you soon will discover that
instead of being reactive to competitors, your competitors have become reactive
to you.
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