Thursday, December 19, 2013

Daniel Pink newsletter


Dear alan russell,

Welcome to this edition of our irregular and irreverent newsletter.  

In the first email I sent you a couple days ago I gave you access to the Introduction of my new book TO SELL IS HUMAN.  In this edition I want to give you a preview of one of my favorite sections.
 
* * * * * 
 
The 6 Successors of the Elevator Pitch 
(adapted from Chapter 7 of TO SELL IS HUMAN)
 
Almost from the moment that Elisha Otis invented the first viable elevator in 1853, people have been working on their elevator pitches. The idea was that if the big boss ever strode into your elevator, you'd be able to smoothly explain what you did at the company by the time you reached your floor.
 
But has the elevator pitch become passé?  
 
These days, we're pitching all the time -- not just when we encounter the boss.  And we're pitching to people -- colleagues, prospects, customers, family, and friends -- who are inundated with media, messages, and mayhem.  To stand out, we need to adapt to changed circumstances.  So over the last few years, I've plumbed the social science research, collected best practices from around the world, and compiled the 6 successors to the elevator pitch. Here are three: 
 
1. The Question Pitch
What: A pitch that asks a question instead of making a statement.
ExampleAre you better off now than you were 4 years ago? (Ronald Reagan)
Why it works:  Research out of Ohio State University shows that when the facts are on your side, asking a question is more effective than making a statement.  People receive statements passively. But with questions, they summon their own, more autonomous reasons for agreeing.
 
2. The Rhyming Pitch
What: A pitch that -- you guessed it -- rhymes.
ExampleKids and grownups love it so -- the happy world of Haribo. (German confectioner Haribo)
Why it works:  A fascinating study from Lafayette College reveals that rhymes increase "processing fluency." As a result, people perceive rhyming statements as both more truthful and more persuasive.
 
3. The Subject Line Pitch
What:  We sometimes forget: Every email subject line is a pitch.
ExampleThe 5 Most Persuasive Words in the English Language (Email from Copyblogger)
Why it works:  Three Carnegie-Mellon scientists found that effective email subject lines fall into one of two categories: Utility and Curiosity. They either demonstrate their usefulness to the recipient or make the recipient curious about what's inside. However, trying to accomplish both goals in one subject line is a big mistake
 
Of course, chapter 7 goes into far greater detail -- and introduces the three other pitches (The One-Word Pitch, The Twitter Pitch, and The Pixar Pitch).  But I thought you'd like an early taste.  Why not try one this week?
 
* * * * * 
 
That's all for now. For more information on the book, check out this page.  (Rhyming pitch: Don't be schnook. Go get the book!)  As always, thanks for reading.
 
Cheers,
Daniel Pink





 

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