Learn
how to create communications your customers value – while complying with the
TCPA
When it comes to customer communications, today’s B2C companies are facing a
classic catch-22. Regulations restrict your outbound outreach – yet customers
expect, and demand, communication.
In an upcoming webinar, Reach Out Without Over-Reaching, Wakefield Research will share the results of a new survey revealing how and why consumers like to receive messages from the businesses they patronize.
Among the insights revealed:
In an upcoming webinar, Reach Out Without Over-Reaching, Wakefield Research will share the results of a new survey revealing how and why consumers like to receive messages from the businesses they patronize.
Among the insights revealed:
- The types of messages you should send customers – and who is most likely to file a complaint
- The top channels for communication – and how preferences are changing
- Consumer’s understanding of consent – and the likelihood they’ll file complaints about unauthorized communications
LEARN
WHAT CUSTOMERS WANT
Webinar
Details
Date: November 5, 2013
Time: 11am PT, 2pm ET
Length: 30 mins
Presenters
Date: November 5, 2013
Time: 11am PT, 2pm ET
Length: 30 mins
Presenters
Nathan Richter Partner Wakefield Research |
Brian Moore Director, Compliance Solutions Varolii Corporation |
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