Tuesday, October 15, 2013

Reach out without over reaching

Learn how to create communications your customers value – while complying with the TCPA

When it comes to customer communications, today’s B2C companies are facing a classic catch-22. Regulations restrict your outbound outreach – yet customers expect, and demand, communication.
In an upcoming webinar, Reach Out Without Over-Reaching, Wakefield Research will share the results of a new survey revealing how and why consumers like to receive messages from the businesses they patronize.
Among the insights revealed:
  • The types of messages you should send customers – and who is most likely to file a complaint
  • The top channels for communication – and how preferences are changing
  • Consumer’s understanding of consent – and the likelihood they’ll file complaints about unauthorized communications
Reserve your seat now and learn to create effective and TCPA compliant customer communications.


LEARN WHAT CUSTOMERS WANT


Webinar Details
Date: November 5, 2013
Time: 11am PT, 2pm ET
Length: 30 mins

Presenters
Nathan Richter
Nathan Richter
Partner
Wakefield Research
Brian Moore
Brian Moore
Director, Compliance Solutions
Varolii Corporation




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