Personal Accountability: Doing My Job
Posted by John G. Miller
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eligible to win an audio CD of
the book …
Flip the Switch: Eliminate Exclusion
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The colorful image above shows us that even M&M candies can engage in … EXCLUSION!
In Flipping the Switch, the companion book to QBQ!, we teach five “Roadblocks to Learning.” One of them is Exclusion, and it’s all about when we, based on our faulty assumptions of people around us, fail to learn from them.My story: (more…)
Personal Accountability: Fixing Me!
Posted by John G. MillerDon’t miss our give-away in the blog piece below this one. Win a signed copy of …
QBQ! The Question Behind the Question
When I do a radio, TV, or podcast interview, I’m
often asked this question:
“John, what is the number one take-away for
people who read the QBQ! book or go through
a ‘Personal Accountability and the QBQ!’ training session?”I always answer, “Oh, that’s easy: I can only change me.” (more…)
Want Change? Lose the Consultants, Ask QBQs
Posted by John G. MillerEnter the give-away below and be eligible to win a signed copy of …
QBQ! The Question Behind the Question
After 28 years of calling on senior executives, I
want to scream …
STOP THE MADNESS! LOSE THE CONSULTANTS!
I just returned from speaking on “Personal Accountability and the QBQ!”
in Europe. In my travels, I met several people who told me their employer
currently has “change management” consultants* (Old joke: A consultant is
someone who borrows my watch and tells me what time it is!) roaming their
hallways, holding small employee meetings, and leading executives to and through
mountaintop retreats.And my guess is, the consultants are working from a definition of “organizational culture” that sounds something like this: (more…)
Outstanding Service: Making a Customer for Life
Posted by John G. MillerEnter our giveaway below to win a signed copy of …
Outstanding! 47 Ways to Make Your Organization Exceptional
I would never want to do it.
(more…)5 Lessons Learned When I Quit Making Excuses
Posted by John G. MillerEnter our giveaway and maybe win a signed copy of the QBQ! companion book, Flipping the Switch … Unleash the Power of Personal Accountability
Ancient proverb: “A man resembling a beached whale must travel a journey beginning with a single step.”
When I saw the picture on the far left seconds after
it was taken April 8, 2012, I knew a “first step” was needed. The next day—at 195 pounds—my journey began …
(more…)
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