Thursday, July 19, 2012

Daniel pink- do commissions motivate? Only way to motivate?

  • IndieBound
  • 800 CEO Read
  • Are commissions the only way to motivate salespeople?

    Let’s face it. Salespeople aren’t like the rest of us. You and I want a decent paycheck, of course. But we also seek much more from our work – the chance to learn, to contribute to the world, and to climb the ladder of self-actualization.
    But not the folks in sales. They are — and here comes the adjective we deploy most often – coin-operated. Slip a quarter into the slot and they’ll do a little dance. When time runs out, insert another coin or they’ll stop dancing.
    In the new Harvard Business Review, I’ve got a 2-page article challenging this view. It explains why commissions sometimes backfire — and introduces a few places that have eliminated commissions and seen sales rise.
    You can read it here. (Free registration required. UPDATE: Article is now free and outside the firewall.)

    ***
    As it happens, this question — Are salespeople different from the rest of us? — was one of the first questions I got from readers after publishing Drive. And I became so interested in the broader topic of selling that for the past year, I’ve been writing a book about the subject — the first book on sales for people who’d never read a book about sales. You’ll be hearing more about that in the coming months in advance of its January launch.

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